Privacy Policy

Information We Collect

When you request a quote, book a clean, apply for a job or contact us, we may collect your name, phone number, email address, property address and details about your home or workplace and the service you need. Job applicants may also provide details about their work history and eligibility to work.

How We Use Your Information

• To respond to your enquiry and prepare your quote
• To schedule, deliver and invoice your cleaning services
• To contact you about your bookings, including reminders and changes
• To assess job applications
• To improve our services

Sharing Your Information

We don't sell your personal information. We only share it where needed to provide our services, such as with the software we use to manage bookings, communication and payments, with DVA for DVA clients, or where required by law.

Keys and Access Codes

Any keys, access codes or property details you give us are used only to access your home or workplace for your scheduled cleans, and are shared only with the team members cleaning for you.

Storing and Protecting Your Information

We take reasonable steps to keep your personal information secure and protect it from misuse, loss and unauthorised access. We keep it only for as long as we need it.

Accessing or Correcting Your Information

You can ask to access or correct the personal information we hold about you, or ask us to stop contacting you, at any time by emailing [email protected].

Contact Us

If you have any questions or concerns about your privacy, contact us on 0468 095 026 or [email protected].