Frequently Asked Questions

Fill in our quote form and we'll be in touch within 1 business day to arrange a free 15–30 minute walkthrough, where possible. You then get a clear, fixed price per clean, tailored to your home.

Pricing is based on your home's size, cleaning frequency and any add-ons. See our price estimates, or request a free quote.

No. All our prices exclude GST.

Every home is different, so please request a free quote for our deep clean pricing.

Every business is different, so we offer tailored quotes based on your property size, condition and any additional needs, following an initial discussion or site inspection.

We offer regular cleans on a weekly, fortnightly or monthly basis. Pick the frequency that suits your household.

An initial clean gives our team time to bring your home up to standard, with deeper kitchen and bathroom cleans and high and low dusting. Your regular cleans then maintain that standard.

Yes. Request a quote and let us know it's a one-off, and we'll tailor the deep clean to your home.

Yes. You can add oven cleaning, window cleaning, a linen change, wall cleaning, inside the fridge, inside cupboards, shutter cleaning or laundry folding to a regular or deep clean. Just let us know when booking.

No. We bring all our own professional-grade products and equipment. If you'd like us to use something specific, just let us know in advance.

We do our best to assign a regular cleaner so they get to know your home and how you like it done. If your usual cleaner is unavailable, we'll send another trusted team member and let you know in advance.

Yes. All Kav Cleans team members are trained, fully insured and police checked.

No. Many of our clients aren't home while we clean. You can provide keys, a garage code or lockbox access, or arrange for someone to be there at the scheduled time. We'll clean and lock up securely.

Please make sure the areas to be cleaned are free from clutter and personal items, secure any pets, and let us know about any hazards.

We just ask that pets are secured during the clean, and that you let us know about any hazards before we arrive.

Please make sure our team can access the property at the scheduled time. If we can't access the home within 15 minutes of arrival and our calls or texts go unanswered, a lockout fee will apply to cover time and travel costs.

We email all invoices after the service is completed, and payment is due within 7 days. You can pay by bank transfer, digital transfer through Stripe, or cash.

Please give at least 48 hours' notice to cancel or reschedule. Cancellations within 24 hours of your booking incur a cancellation fee. We're happy to reschedule, subject to availability. See our policies.

Please let us know within 24 hours of the clean and send photos of the areas of concern. We'll review it and may offer a re-clean, a partial refund or another resolution.

We service suburbs across South West Sydney, including Oran Park, Gregory Hills, Leppington, Liverpool and Narellan. See our service areas page for the full list.

We may still be able to help. Get in touch and we'll let you know.

Yes. Kav Cleans is fully insured for commercial cleaning, and every team member is police checked.

We design each cleaning plan around your workplace and schedule. Let us know your preferred times when you request a quote.

Yes. We provide DVA cleaning for veterans and their families.

We follow DVA's set rates and invoice DVA directly through the DVA portal.

Yes. We're happy to work with you, your family and your carers to arrange cleans that suit your needs.

Fill in the application form on our careers page. We'll be in touch by email once we've reviewed your application.